Medical Administrator

Etihad

Manage medical correspondence and enquiries in/out of EAMC with patients, other healthcare facilities and regulatory authorities with accuracy

Manage procurement, sourcing and contractual process, including reviewing scope of work, reporting on invoices and payment and following through on contract renewal until completion.

Prepare relevant medical information, documentation or proposal required by management besides processing confidential patient document and administrative task relating to medical services in compliance with DOH, GCAA and related regulatory requirements

Collect data for monthly dashboard. analyze statistical data and prepare presentation for presentation in aviation, general, occupational medicine, quality or clinic operations meetings

Collect cash and credit card payment, prepare billing and insurance claims details for patient

Coordinate project and activity with other department and outsourced services to ensure operational efficiency, best practice and customer satisfaction is achieved.

Highlight and suggest improvements in processes, services, SLA and policies to achieve customer satisfaction while driving modernization and best practices.