Member Experience Executive

MEFITPRO

Posted on 28 Aug

Experience

2 - 4 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


The Member Experience Executive is responsible for delivering a welcoming and professional front-of-house experience while playing a key role in driving revenue through the proactive sale of memberships, class packages, and private sessions.

This position supports the day-to-day operations of a massive sports and wellness hub with a high-end member base, ensuring seamless client service and premium guest experiences. The representative is expected to consistently embody luxury service standards, providing every guest with a personalized and high-quality experience.

The ideal candidate is highly sales-driven, goal-oriented, and passionate about health and wellness, with excellent interpersonal skills and a strong commitment to achieving and exceeding sales targets. Arabic speakers are preferred for this role.

CORE WORK ACTIVITIES

  • Member Experience Responsibilities
  • Operations & Management Support
  • Follow Safety & Security
  • Abide by Policies & Procedures
  • Guest Relations
  • Communication
  • Working with Others
  • Quality Assurance
  • Physical Requirements

Desired Candidate Profile

2+ years in sales or customer service (fitness/wellness/hospitality industry preferred).

  • Computer literate (Excel, Word, PowerPoint, admin systems).
  • Excellent communication and sales skills.
  • Knowledge of sports or wellness concepts a plus.
  • Familiarity with booking systems.
  • Strong written and spoken English.
  • Arabic Speaking is a plus
  • Good interpersonal skills, able to engage with diverse backgrounds.
  • Ability to work under pressure and multitask.
  • Flexibility with shifts, evenings, weekends, and holidays.
  • Well presented with clear speech, physically active, energetic.

Company Industry

Department / Functional Area

Keywords

  • Member Experience Executive

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