Network Engineer L2
Clover Infotech
Multiple VacanciesEmployer Active
Posted 5 hrs ago
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Experience
1 - 3 Years
Job Location
Education
Bachelor of Science(Computers)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
3 Vacancies
Job Description
Roles & Responsibilities
Key Responsibilities
L1 Responsibilities
Monitor network infrastructure using monitoring tools
Perform initial troubleshooting of LAN/WAN, routing, switching issues
Identify and escalate incidents as per defined processes
Handle ticketing system updates and SLA adherence
Basic configuration support for VLANs and VPN users
Maintain documentation of issues, resolutions, and configurations
L2 Responsibilities
Perform advanced troubleshooting of routing, switching, and network performance issues
Configure and support VLANs, VPNs, and firewall policies (basic to intermediate level)
Work on incident resolution, root cause analysis (RCA)
Support change requests and network upgrades
Handle firewall rule changes and troubleshooting
Collaborate with L3 teams/vendors for complex issues
Technical Skills Required
Good understanding of:
Routing & Switching (L2/L3 basics)
LAN/WAN environments
VLAN, VPN concepts
Exposure to:
Firewalls (Cisco / Fortinet / Palo Alto / Check Point)
Familiarity with:
Network monitoring tools (e.g., SolarWinds, PRTG, Nagios, etc.)
ITIL processes Incident, Change & Problem Management
Experience working with ticketing tools (ServiceNow, Remedy, etc.
Desired Candidate Profile
Preferred candidate profile
Technical Skills Required
Good understanding of:
Routing & Switching (L2/L3 basics)
LAN/WAN environments
VLAN, VPN concepts
Exposure to:
Firewalls (Cisco / Fortinet / Palo Alto / Check Point)
Basic awareness of:
WAF, Proxy, DLP, Antivirus solutions
Familiarity with:
Network monitoring tools (e.g., SolarWinds, PRTG, Nagios, etc.)
ITIL processes Incident, Change & Problem Management
Experience working with ticketing tools (ServiceNow, Remedy, etc.
Preferred Qualifications
Certifications: CCNA (mandatory/preferred), CCNP (good to have)
Vendor certifications like Fortinet NSE, Palo Alto PCNSE, Check Point CCSA are a plus
Experience in NOC or enterprise environments preferred
Key Competencies
Strong troubleshooting and analytical skills
Ability to work in 24x7 shift environments (if applicable)
Good communication and documentation skills
Team player with ability to handle SLA-driven tasks
Company Industry
Department / Functional Area
Keywords
- Network Engineer L2
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Clover Infotech