Office Administrative Operations Professional & Support (Remote)

Client of Pulse Media NL

Key Responsibilities 

Administrative Data Management & Record Keeping

• Maintain and update spreadsheets and internal databases using Google Sheets or Microsoft Excel
• Review data for completeness, accuracy, and formatting consistency
• Standardize records (names, contact details, region identifiers, notes)
• Identify duplicates, errors, inconsistencies, or missing information
• Flag unclear or incomplete data for follow-up
• Maintain structured file naming and folder organization
• Support reporting through clean and reliable datasets
• Keep accurate logs of updates and corrections

Task & Administrative Request Coordination

• Review and categorize incoming administrative requests
• Assign or route tasks to appropriate team members
• Track progress from assignment to completion
• Follow up on overdue or incomplete tasks
• Maintain clear documentation of task status
• Communicate effectively when clarification is needed

Tracking Systems, Logs & Reporting

• Update trackers for completed, pending, and in-progress work
• Log daily activities, issues, and follow-ups
• Prepare brief progress summaries
• Identify recurring issues or workflow gaps
• Escalate inefficiencies when patterns emerge
• Support reporting with organized documentation

Scheduling & Coordination Support

• Confirm team availability
• Update calendars based on instructions
• Send reminders for deadlines and milestones
• Track onboarding progress and checklist completion
• Support coordination to ensure smooth execution of tasks

Quality Assurance & Documentation Standards

• Review work for accuracy and formatting before submission
• Maintain consistent folder structures and naming conventions
• Ensure documents are accessible and easy to locate
• Support updates to internal process documentation
• Follow and maintain SOP (Standard Operating Procedure) compliance