Officer - Admission (Al Ain) Higher Colleges of Technology

Main Responsibilities

• Support the processing of student applications for various programs in line with established admission criteria and policies.
• Verify application documents, including academic qualifications and supporting materials, ensuring completeness and authenticity.
• Accurately enter and maintain applicant data in the Student Information System (SIS) in compliance with institutional standards.
• Assist in responding to enquiries from prospective students, parents, and stakeholders via phone, email, or in person in a timely and professional manner.
• Provide support during recruitment activities such as Open Days, school visits, and education fairs.
• Assist in preparing admission-related reports and maintaining records as required.
• Ensure proper documentation and filing of admission records for audit and compliance purposes, and Coordinate with internal departments to support the admissions process and ensure required documentation is obtained.
• Follow established procedures and guidelines when handling applications and student information.
• Support fee classification checks and basic verification processes under supervision, and Escalate complex cases or discrepancies to the Specialist Admission.
• Ensure adherence to institutional policies, including data protection, health and safety, and equal opportunity guidelines.
• Perform any other related duties assigned by the Supervisor and as per business needs.