Offshore Training Product Manager

American Bureau of Shipping (ABS)

1. Industry & Client Needs Analysis

• Conduct ongoing industry training needs analysis within the assigned business segment, gathering market intelligence on regulatory, standards, and technology trends influencing industry upskilling requirements.

• Lead discovery and scoping sessions with key clients to understand competency gaps, performance challenges, and training requirements.

• Participate in client discussions, industry events and working groups (i.e. IMO, IACS, OPITO) gather insights and build relationships with stakeholders.

• Translate market and client insights into well-defined training requirements and opportunity assessments (including estimated demand, target audience, and potential revenue).

2. Learning Program Architecture & Design

• Design end-to-end learning solutions (programs, curricula, and individual courses) that address identified needs and align with business objectives.

• Develop detailed program and course design documents (e.g., design blueprints, learning paths, storyboards, high-level content outlines, assessment strategies) that can be efficiently executed by the development team.

• Define learning objectives, target learner profiles, modalities (e.g., classroom, virtual, eLearning, blended, microlearning), and assessment strategies for each program.

• Ensure designs comply with relevant industry standards, regulations, and best practices in adult learning and instructional design.

• Collaborate with the build team (instructional designers, developers, and multimedia specialists) to ensure design intent is implemented according to design and meets target release timelines.

3. Product Ownership & Revenue Management

• Serve as the product owner for assigned training programs once launched, overseeing their financial performance and lifecycle.

• Monitor revenue, enrollment, utilization, and profitability of assigned programs; recommend pricing strategies and portfolio adjustments as needed.

• Support sales, marketing, and regional teams in positioning and promoting training products (e.g., providing product briefs, value propositions, and client-facing messaging).

• Partner with commercial teams to respond to key client proposals, including customizing or bundling offerings to meet client requirements.

4. Subject Matter Expertise & SME Coordination

• Act as an internal subject matter expert (SME) for the assigned market area, ensuring training content reflects current industry practice, standards, and technology.

• Contribute technical and operational expertise during content development, reviews, and quality assurance.

• Identify, engage, and coordinate internal and external SMEs (e.g., technical experts, regulators, industry practitioners) to support content development and delivery.

• Support recruitment, onboarding, and ongoing development of instructors, facilitators, and technical SMEs.

5. Program Evaluation, Quality, and Continuous Improvement

• Define KPIs and evaluation plans for training programs, including learner feedback, assessment results, on-the-job performance indicators, and client satisfaction.

• Regularly review program effectiveness, learner outcomes, and client feedback to recommend improvements in content, structure, modality, and delivery.

• Ensure timely updates to programs to reflect regulatory changes, new industry standards, and emerging technologies or practices.

• Collaborate with operations and delivery teams to address delivery challenges and enhance the learner experience.