Onboarding Specialist Intellectual Property

Questel

1.Position Overview

• Responsible for:
  
  • onboarding new customers full IP portfolio.
  • reboarding existing customers prior to using the Connect interface or after migrating to a new IPMS.

• Provides support to other operational teams by updating data in the PAVIS database.

2. Principal Duties & Responsibilities

• Validates new customer data accurately and thoroughly.
• Converts incoming data to the standard format of the PAVIS system.
• Actively supports new customers during the migration process.
• Implements or initiates software adjustments, tool enhancements, or interface developments depending on technical expertise.
• Collaborates closely with various onboarding teams and external software engineers.
• Documents and reports internal processes.

3.Qualifications & Skills

Knowledge (Hard Skills):

• Basic knowledge of IP rights data, mailnly bibliographic data to maintain/retain IP rights
• have a strong Very good understanding of operational onboarding processes and data requirements
• Great attention to detail and results driven approachBasic knowledge of IP rights renewal processes

Soft Skills:

• Should be comfortable in fast-paced or high-pressure environments
• Should have strong analytical and problem-solving skills
• Should have excellent communication skills at all levels

Operational Skills

• Should have organizational and time management skills
• Should be solution-oriented and structured

Professional Experience Requirements

• 2+ years of experience handling IP data.
• Intermediate technical knowledge of data manipulation and methodologies
• Ability to analyze and compare data, identify discrepancies or issues, and propose solutions
• Proficient in Excel.