Operations Coordinator

Crane Worldwide Logistics

Essential Job Functions:

• Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export, import and customs clearance process
• Track and trace cargo as necessary to insure proper movement and delivery.
• Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing
• Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution.
• Seek the most profitable mode of shipment yet meet customer s requirement for the movement of freight.
• KPI adherence DNI / LNR / Cost accuracy / ROTP
• Ensure compliance in line with company and industry policies.
• Other duties as assigned.

Physical requirements

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
• Sitting for extended periods of time
• Walking within the warehouse and inspecting freight
• Vision abilities required by this job include close vision and the ability to adjust focus

Other skills/abilities

• Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
• Must have strong verbal and written communication skills
• The ability to work in a fast-paced environment.
• Strong organizational skills are required, due to the high volume and demands of the position.
• Strong knowledge of Microsoft word and excel