Operations Manager (Remote)
Whitecollars
Employer Active
Posted 18 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Operational Strategy & Efficiency:
- Implement and continuously improve division-wide operational standards and SOPs
- Ensure division-wide consistency of sprint planning processes
- Facilitate sprint alignment meetings across teams and support quarterly operational reviews
- Identify inefficiencies and bottlenecks across teams, implementing process improvements
Performance Management:
- Monitor division KPIs (velocity, SLA adherence, delivery predictability, etc.)
- Provide regular operational insights and reports to the Web Division Manager
Talent & Organizational Development
- Help define career paths, role expectations, and onboarding processes
- Support professional growth opportunities and continuous learning
Compliance & Governance
- Ensure adherence to quality, security, and documentation standards
- Assist with operational audits, postmortems, and risk assessments
- Support business continuity and operational resilience efforts
Cross-Team Alignment
- Facilitate collaboration across Engineering, Product, and Product Design
- Help ensure all teams work within a consistent framework
Why Join Us
- Join a growing SaaS organization as a key operations leader
- Work at the heart of innovation, learning, and technology
- Help create an environment where teams can perform at their best
- Competitive compensation, benefits, and growth opportunities
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Administration
Keywords
- Operations Manager (Remote)
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Whitecollars
Our client is a leading online learning platform that provides professional development and skills training through a comprehensive library of courses. Specializing in business, technology, software, and creative skills, they serve both organizations and individual learners with interactive, video-based content. With a strong presence in the MENA region and support for the Arabic language, the platform focuses on delivering practical, job-relevant education that drives professional growth and organizational success.