Operations Manager Warehouse & Logistics

Aptec - an Ingram Micro Company

What You'll Do

As Operations Manager Warehouse & Logistics, you will lead end-to-end warehouse and logistics operations across a fast-paced, multinational site in Dubai. Your leadership will directly impact Ingram Micro's ability to deliver reliably to partners and customers across the region making you a cornerstone of our growth story in the Middle East.

• Lead day-to-day warehouse and logistics operations inbound, outbound, and inventory ensuring safety, compliance, and service excellence across the site.

• Lead, coach, and develop a diverse operations team, including supervisors and frontline associates, building capability and a culture of accountability and continuous development.

• Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance productivity, reduce waste, and deliver measurable operational gains.

• Manage operating and capital budgets with a focus on cost efficiency, identifying opportunities to improve ROI and support long-term financial performance.

• Collaborate with Finance, Sales, Procurement, and Customer Service to align operations with broader business objectives and ensure seamless delivery outcomes.

• Manage third-party logistics (3PL) providers and external partners, ensuring service delivery meets agreed SLAs and operational standards.

• Leverage Warehouse Management Systems (WMS), ERP tools, and data reporting to drive operational visibility, decision-making, and performance tracking.

What You Bring to the Role

Your strengths, our vision. We're looking for an experienced operations leader who brings:

• Relevant industry experience: Approximately 8 years of experience leading warehouse and logistics operations, ideally in a multinational or regional distribution environment.

• Leadership experience: A proven track record of leading large, diverse operations teams including supervisors and frontline staff through periods of growth and change.

• Role-specific experience: Demonstrated success managing 3PL relationships, inventory governance, and compliance within a regulated, fast-paced environment.

• Technical skills: Proficiency with WMS, ERP systems, and digital productivity tools; comfort working with data and reporting platforms to inform decisions.

• Education: A bachelor's degree in Supply Chain, Logistics, Business, or a related field. An MBA, CSCP, or equivalent professional certification is a strong advantage.

Expectations How You'll Succeed

To thrive in this role and grow with us, you will demonstrate these key competencies:

• Drives results: sets ambitious operational targets, takes full ownership of site performance, and consistently delivers outcomes through urgency, accountability, and a focus on what matters most.

• Manages complexity: navigates large-scale operational challenges, balances competing priorities, and applies sound judgement to resolve issues and drive decisions with confidence.

• Builds effective teams: attracts, develops, and retains talent creating an inclusive, high-performance environment where every associate can contribute and grow.

• Collaborates: works across functions and with external partners to achieve shared outcomes, leveraging relationships to overcome obstacles and keep operations moving.

• Strategic mindset: connects day-to-day operational decisions to Ingram Micro's broader goals, continuously identifying ways to improve, innovate, and build for the future.