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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities:
- Handle all In-Villa Dining guest calls in a courteous, efficient, and professional manner.
- Accurately take food and beverage orders, ensuring special requests and preferences are noted and communicated to the team.
- Coordinate with service and kitchen colleagues to guarantee timely and flawless delivery.
- Ensure menus, knowledge of offerings, and promotions are always up to date.
- Maintain Mandarin Oriental s service standards, reflecting our values of excellence, empathy, and discretion.
- Follow all safety, hygiene, and security procedures.
Desired Candidate Profile
Previous experience in F&B service or a call-taking role within luxury hospitality.
- Excellent communication skills in Arabic, French and English.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- A warm, polished, and professional demeanor with a genuine passion for guest service.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Order Taker
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Mandarin Oriental Hotel Group
At Mandarin Oriental, Marrakech, we are committed to delivering legendary service and creating unforgettable experiences for our guests. To support our In-Villa Dining team, we are looking for a dedicated and service-oriented professional to join us as an In-Villa Dining Order Taker.
https://careers.mandarinoriental.com/jobs/order-taker-marrakech-marrakech-safi-morocco