Parts Consultant

Client of IPAMS Industrial Personnel and Management Services

REMINDER: WE WILL ONLY RESPOND TO YOU IF YOUR CURRENT EXPERIENCE, INDUSTRY AND QUALIFICATIONS MATCH THE REQUIREMENTS OF OUR PRINCIPALS/EMPLOYERS

Qualifications:

• Graduate of any Engineering course
  
• 2 to 5 years in related industry
  
• Strong background and knowledge in parts
  
• Proven ability to work independently and under pressure to accomplish given tasks and demanding targets
  
• Able to manage complex human relationships and culturally sensitive.
  
• Strong understanding of the local and regional markets.
  
• Proficient in MS Office
  

Task Description:

• Handling of existing customers and development of new customers.
  
• Achieving set budget in terms of Sales revenue and GP.
  
• Maintains a high level of quality interaction with customers to develop and maintain good relationships with customers and develop new customers.
  
• Sell Parts and upselling accessories to customers.
  
• Promote parts awareness campaign, monthly offers, product groups and specification changes are cascaded to all parts sales staff.
  
• Follows up with a call, as the basis of building a long-term relationship with customers.
  
• Ensures accurate customer information, updates/records all the necessary information in Autoline.
  
• Prepares all required documentation as per AS-DOS standards.
  
• Actively maintains product knowledge, and competitive product knowledge.
  
• Tracks lost sales and pursues uncompleted sales to close sales to the required KPI conversion rates.
  
• Ensures 5S implementation.
  
• Maintains harmonious relationship among staffs and strive to work towards the attainment of the department s objectives.
  
• Reports to/consult immediate supervisor or Parts Manager for any untoward incident or problem that further need a managerial decision.
  
• Ensures that the prevailing policies and procedures of the company are followed.
  
• Ensures that conduct, attitude, attendance and appearance reflect the high standard demanded by the company.
  
• Undertakes additional responsibility as required
  
• Defines performance goals at the start of the year in discussion with the Sales Supervisor / Manager and ensures that the goals are achieved during the course of the year.
  
• Identifies the training and development requirements for self and agrees on them with the Sales Supervisor/Manager to ensure that the required trainings are arranged and attended.
  
• Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
  
• Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.
  

For Manpower pooling.

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