Patient Administrator - Emergency
Ayadi Home Health Care L...
Employer Active
Posted 12 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
MAIN PURPOSE OF JOB
To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role
KEY RESPONSIBILITY AREAS
- To effectively and efficiently manage the patient appointment scheduling and registration process
- To effectively and efficiently manage the medical insurance process and other related tasks
- Effectively manage the billing and cash up process
- To consistently meet customer service expectations by improving the quality of patient service
Desired Candidate Profile
Required Education
Essential: Completed secondary school education (Grade 12)
Desired: Tertiary Diploma or Bachelor s Degree preferably within the fields of medical science, finance / accounting
Required Experience
Essential: 2-3 Years experience in a customer services role, preferably in the healthcare industry
Desired: Experience in a Contact Centre or Healthcare environment
Required Job Skills And Knowledge
Computer literacy and proficiency in MS Office applications
CRM (customer relations management) software applications
Hospital information systems
Knowledge of company policies and emergency codes
Knowledge of medical insurance terminologies and process
Medical terminology and procedures
Numerical literacy
Patient scheduling and registration processes
All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family
Company Industry
Department / Functional Area
Keywords
- Patient Administrator - Emergency
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