Patient Coordinator

Confidential Company

Act as the primary liaison between patients and healthcare providers, ensuring seamless communication and understanding of treatment plans.

Schedule and manage patient appointments, follow-ups, and reminders to optimize clinic flow and enhance patient satisfaction.

Collect and verify patient information, including insurance details, medical history, and consent forms, to ensure compliance and accuracy.

Coordinate with medical staff to prepare for patient visits, including the compilation of relevant medical records and test results.

Assist patients in navigating insurance claims and billing inquiries, providing clear explanations to alleviate concerns.

Educate patients about their treatment options, procedures, and pre/post-operative care to empower informed decision-making.

Monitor patient feedback and satisfaction levels to identify areas for improvement in the patient experience.

Maintain accurate patient records and documentation in compliance with healthcare regulations and confidentiality standards.

Collaborate with multidisciplinary teams to ensure a holistic approach to patient care and effective problem-solving.

Conduct follow-up calls or surveys post-visit to assess patient satisfaction and address any arising concerns proactively.