People and Culture Coordinator

Accor

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist .

We are Heartists

Heartist describes both our culture and who we are. Everything we do comes from the heart, and we re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!

We believe that the world is more welcoming when we re connected. So that we see what we have in common, instead of what sets us apart.

Life in Movenpick

The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.

We enable our guests to Savour the flavor of life, balancing small indulgence with what s good for them- and good for the world.

Job Description

The Role:

• Provide service that is sincere, warm and enthusiastic, ensuring the Heartist satisfaction in order to make a professional first impression of the People & Culture Department
• Support the People & Culture /Learning & Development team whilst maintaining strict confidentiality of information at all times.
• Display thorough understanding of People & Culture and Learning & Development policies and procedures and be able to provide up to date information and prompt answers to Heartist and candidate queries
• To take the time to get to know the Heartists and to be committed to service excellence.
• To be entrepreneurial and to think beyond the boundaries is expected and not requested.
• To prioritise tasks and manage Heartists expectations in busy work environment.
• Possess advanced knowledge of Microsoft Office systems.
  
  

Key Deliverables And Responsibilities

Planning & Organizing:

• To assist in organizing Heartist events including Heartist parties, sports teams and lifestyle classes.
• To organise requirements for learning & developments activities including refreshments and copying of manuals
• To regularly update the communication boards for all Heartists and assist with the implementation and communication of all hotel policies and procedures.
• Ensure timely submission of P&C Deliverables.
  
  

Operations

• To prepare name badges and ID cards and any replacements required
• To maintain a database of People & Culture purchase requisitions and other related payables.
• Oversees all applications submitted via SMART RECRUITERS and other sources, screens CVs and sends to the Cluster Director of People & Culture or Cluster Assistant People & Culture and Learning & Development Manager for review.
• Keeps the People & Culture /Learning & Development Office and Training Room tidy
• Orders stationery as required.
• Assist Cluster Assistant People & Culture and Learning & Development Manager in preparing room for training.
• Track completed performance appraisals and remind Department Heads of deadlines
• Has an environmentally friendly approach to use of energy and paper in the office.
  
  

Administration

• To provide administrative support to the Cluster Director of People & Culture and Cluster Assistant People & Culture and Learning & Development Manager.
• To maintain a database related to annual vacation, flight bookings, utility payments, furniture allowance, internal applications.
• Respond to all applications and maintain the Talent Bank for potential future candidates.
• To schedule interviews coordinating multiple calendars in outlook.
• To conduct reference checks using the Accor standard forms.
• Update candidates regarding their application status.
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Innovation

We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.

Qualifications

• 1-2 years of experience in a similar Human Resources position or strong experience in administration role and payroll.
• Strong computer skills and social media savvy with an excellent knowledge of Graphic Design Software (Adobe Suite, Canva etc)
• Ability to maintain the highest level of confidentiality.
• A strong work ethic with a proactive and flexible approach.
• Ability to coordinate and build a strong core of people who can assist with hosting events.
• Ability to work well under pressure.
• Ability to support a collaborative environment.