People & Culture Manager MORGANS ORIGINALS

The People & Culture Manager plays a pivotal role in shaping the hotel s culture, team experience, and operational success. From the pre-opening phase through day-to-day operations, this role leads all human resources functions with a focus on recruitment, learning and development, employee engagement, and compliance.

As a key member of the leadership team, the People & Culture Manager champions Ennismore s brand values, ensuring a people-first approach is embedded across every level of the hotel. This role is ideal for someone passionate about building high-performing teams and cultivating a work environment rooted in creativity, inclusivity, and authenticity.

What you ll do...

Pre-Opening Responsibilities

• Develop and implement HR policies and procedures tailored to Ennismore s lifestyle brand and aligned with local labor laws.

• Lead recruitment efforts to attract and onboard a high-caliber team that embodies the brand's culture and values.

• Design and deliver onboarding and training programs to immerse new hires in Ennismore s service philosophy and standards.

• Establish performance management systems, employee engagement initiatives, and continuous learning frameworks.

• Collaborate with leadership to define the organizational structure, succession planning, and workforce planning strategies.

• Inspire and lead the People & Culture team to deliver proactive, high-impact support across all HR functions.

Operational Responsibilities

• Manage full-cycle recruitment, retention strategies, and talent development to ensure a skilled, engaged workforce.

• Oversee employee relations, compensation and benefits, payroll, and regulatory compliance with discretion and accuracy.

• Drive diversity, equity, and inclusion initiatives throughout the hotel.

• Champion continuous learning by providing ongoing training and professional development opportunities for all levels.

• Maintain high employee engagement through effective communication and cultural programming.

• Manage colleague accommodation logistics to ensure comfort, safety, and adherence to company standards.

• Oversee grooming standards and uniform policies in line with Ennismore s lifestyle brand image.

• Collaborate with Facilities to ensure safe, comfortable, and brand-consistent workspaces and common areas.

• Provide coaching and support to the People & Culture team, aligning efforts with operational goals and team wellbeing.

• Perform other tasks and responsibilities as assigned by the hotel leadership team.

Brand & Culture Contribution

• Act as the cultural guardian of the property, ensuring all people practices reflect Ennismore s creative, inclusive, and people-first ethos.

• Engage and empower employees to serve as authentic brand ambassadors inside and outside the property.

• Promote a workplace culture that blends innovation, empathy, and community connection.