Private Bank - Client Lifecycle Management

Deutsche Bank AG

Your key responsibilities:
Client Onboarding and KYC Reviews

• Responsible for on-boarding new clients and support periodic review of existing clients in a high quality and timely manner. Will be responsible for end to end client onboarding wherein they will do the following;
  • Check for documentation completion as required by Booking Centers.
  • Support the RM in providing correct account opening forms to be signed by the client.
  • Addressing any client queries related to account opening.
  • Review the KYC provided by the RM, ensure that the information provided is of the required standards, conduct required searches as prescribed by the Know Your Client Procedures and Enter Source of Wealth (SoW) provided by the RM in the Onboarding tool.
  • Liaising with Booking Centers on their queries on the account opening documentation submitted to them
  • Following up with relevant stakeholders at Booking Centers to ensure that accounts are opened within a timely manner.
  • Liaise with relevant stake holders for all exceptional approvals for opening an account if any.
  • Tracking of all new onboardings and escalation of new onboarding to relevant stake holders if timelines are not met.
• Liaise effectively with client-facing teams; provide strategic guidance as needed around client documentation, account opening policies, and KYC/AML standards.
• Conduct full due diligence with respect to new and existing relationships for the enforcement of controls associated with Know Your Client (KYC) governing documentation for various account types individuals, legal entities and Anti Money Laundering (AML) regulatory requirements.
• Conducting research on new and existing clients, obtaining information from public sources, screening natural persons/entity names against sanctions, adverse news and politically exposed person lists as per the policy and procedure.
• Collect and verify/corroborate KYC/AML related documentation to perform required regulatory screening. Escalate due-diligence findings to Senior Management and Compliance where applicable.
• Central point of contact for the Front Office and internal stakeholders including Senior Management (Documentation Unit, AML Compliance, Legal and Middle Office Operations) concerning client on-boarding queries and status updates until final client adoption locally and at the Booking Centre.
• Preparation of comprehensive account opening pack for Business/Compliance sign offs.
• Tracking, updating and communicating KYC reviews to relevant RMs
• Ensure that KYC reviews are signed off in a timely manner and risk rating between Booking Centers and DIFC are aligned.

MIS & Account maintenance

• Handle/oversight of account maintenance activities, passport expiry, and documentation deferral tracking until resolution.
• Maintain DB DIFC Client base with on boarding details.
• Assist Business Manager in documentation, adoption and execution of various operational processes to ensure uniformity in WM.
• Assist Business Manager in Prudential Reporting and Reconciliation of client list with booking centers on a quarterly basis.
• Back up responsibility in absence of Business Analyst/Manager.
• Remain current and thorough on operational processes, services and Firm s systems/applications as applicable in DB DIFC.
• Ensure adequate support is rendered during regulatory and internal audits.
• Complete remediation/other projects within the stipulated deadlines.
• Highlight any suspicious activity to Head of Business/Business Manager/Office Manager in a timely manner.
• Updating Key Operating Procedures and co-ordinate for Quality Assurance and Audit queries

Your skills and experience:

• Bachelor s Degree with a background in Finance. Should be able to understand financial statements and analyze them
• Good communication skills both verbal and written.
• At least 5 years experience in Client Onboarding support within Wealth Management Division and preferably in DIFC dealing with multiple Booking Centers.
• Strong Microsoft Office Skills especially Excel and PowerPoint.
• Should be assertive, analytical, organized, flexible and solution oriented.