Problem Management Jobs

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Responsible for backup, recovery, and data protection operations, requiring strong skills in Veeam, Arcserve, and cloud infrastructure management.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Identify incidents, perform trend analysis, implement fixes, and maintain knowledge base; requires ITIL Foundation certification and strong analytical skills.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Install and customize IBM software in z/OS environments, support Disaster Recovery, and manage Sysplex with strong problem-solving and communication skills.

• 3 - 8 Years
• Cairo - Egypt

Responsible for deploying and managing Riverbed NPM solutions, analyzing network performance, and collaborating with teams to resolve issues.

• 3 - 8 Years
• Amman - Jordan

Develop and enhance core banking modules using Oracle Forms, Reports, and PL/SQL; requires strong analytical skills and experience in banking applications.

• 8 - 13 Years
• Jordan - Jordan

Leads IT projects and services, manages budgets, oversees compliance with service management frameworks, and requires advanced degree and extensive management experience.

• 1 - 6 Years
• Cairo - Egypt

Perform daily monitoring and troubleshooting of telecom platforms, support incident management, and collaborate with teams for service delivery improvements.

• 4 - 9 Years
• Cairo - Egypt

Lead technical operations for a major client, ensuring compliance with SLAs, managing VoIP and networking solutions, and mentoring operations teams.

• 8 - 10 Years
• Cairo - Egypt

Provide L2 and L3 support, monitor performance, configure infrastructure, and drive automation initiatives while collaborating with teams and vendors.

• 10 - 15 Years
• Dubai - United Arab Emirates

Manage client relationships, drive business development, resolve issues, and implement strategic plans while possessing excellent communication and sales skills.

• 1 - 5 Years
• Amman - Jordan

Provide technical support for modern workplace tools, manage Microsoft administration tools, and ensure compliance with ITIL standards while delivering high-quality customer ser...

• 10 - 15 Years
• Egypt - Egypt

Manage integration operations, develop solutions, lead a team, and build stakeholder relationships while ensuring high-quality integration across diverse applications.

• 3 - 5 Years
• Cairo - Egypt

Install and maintain network services, troubleshoot complex issues, manage Microsoft servers, and ensure effective IT operations and security protocols.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide first and second level IT support, troubleshoot hardware and software issues, and possess strong technical knowledge and communication skills.

• 2 - 7 Years
• Dubai - United Arab Emirates

Lead customer projects ensuring technical oversight, provide expert consultation, manage applications, and deliver exceptional customer service while adhering to security policies.

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage incident lifecycle, coordinate with IT teams, ensure compliance with ITIL, and enhance customer processes while delivering excellent service.

• 0 - 6 Years
• Riyadh - Saudi Arabia

Monitor Open Finance platforms, perform incident triage, manage ticket lifecycle, and prepare operational reports with strong communication skills required.

• 4 - 9 Years
• Saudi Arabia - Saudi Arabia

Manage security operations, perform root cause analysis, and resolve incidents while utilizing incident response tools and strong communication skills.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Oversee Command Center operations, incident management, change management, and service level agreements while guiding teams in automation and continuous improvement.

• 8 - 10 Years
• Egypt - Egypt

Lead application support operations, manage incidents, mentor engineers, and ensure high-quality service delivery with strong analytical and communication skills.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Manage and mentor QA engineers, drive automation, ensure quality standards, and collaborate with cross-functional teams in a dynamic environment.

• 3 - 7 Years
• Doha - Qatar

Responsible for server commissioning, racking, stacking, diagnostics, and troubleshooting in data center operations, requiring strong hardware knowledge and scripting skills.

• 10 - 16 Years
• Abu Dhabi - United Arab Emirates (UAE)

Align observability practices with strategic goals, oversee incident management, and lead teams while ensuring strong communication and technical proficiency.

• 5 - 10 Years
• Kuwait - Kuwait

Provides enterprise-level support for Active Directory and Azure Active Directory, troubleshooting, patch management, and requires security clearance and relevant certifications.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Configure and optimize monitoring tools, perform incident analysis, collaborate with teams, and develop automation for improved IT infrastructure observability.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Monitor cloud infrastructure, manage incidents, provide user support, ensure security compliance, and collaborate for continuous improvement in cloud services.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Oversee help desk operations, manage user support, enforce service level agreements, and develop training programs for technical support staff.

• 7 - 12 Years
• Egypt - Egypt

Manage L2/L3 support activities, ensuring operational excellence in cloud services, incident management, and change management within an ITIL framework.

• 7 - 10 Years
• Cairo - Egypt

Manage escalated incidents and deliver advanced cloud services, ensuring operational excellence with ITIL processes and strong troubleshooting skills.

• 4 - 7 Years
• Cairo - Egypt

Seeking a Cloud Support Engineer with expertise in ITIL processes, incident management, and cloud services to enhance operational excellence.