Problem Management Jobs

• 2 - 7 Years
• Riyadh - Saudi Arabia

Coordinate resolution of high-impact incidents, lead problem management, ensure compliance with ITIL standards, and communicate effectively with stakeholders.

• 5 - 8 Years
• Sharjah - United Arab Emirates (UAE)

Implement and manage PCI compliance strategies, conduct audits, ensure security controls, and provide training while possessing strong knowledge in information security and risk...

• 8 - 15 Years
• Muscat - Oman

Responsible for application system integration, API development, and technical support using IBM middleware products, requiring strong communication and problem-solving skills.

• 7 - 14 Years
• Muscat - Oman

Responsible for Informatica platform implementation, data integration, ETL development, and project management in banking, ensuring compliance and performance optimization.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Support M365 project team in problem management and operational service integration using ITIL, Jira, and Service Now for seamless Microsoft 365 integration.

• 5 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

The Engineer will manage SailPoint incident support, problem management, and change management while developing scripts and handling system upgrades.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while collaborating with teams and updating documentation.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide first level support for fault and alarm monitoring, manage incidents, and ensure network operations while analyzing vendor performance and disaster recovery.

• 7 - 10 Years
• Riyadh - Saudi Arabia

The role involves optimizing lakehouse architecture, ensuring data governance, and providing technical leadership in data engineering and platform operations.

• 5 - 10 Years
• Dubai - United Arab Emirates

Manage airport operational systems and video-based analytics integration, requiring a Bachelor's degree in Information Technology and experience in airport systems.

• 0 - 2 Years
• Egypt - Egypt

Support Vodafone Germany Enterprise customers by resolving technical incidents, ensuring service continuity, and demonstrating strong analytical and German communication skills.

• 5 - 7 Years
• Cairo - Egypt

Manage complex incidents in applications, perform root cause analysis, lead automation initiatives, and mentor specialists with strong scripting expertise.

• 1 - 3 Years
• Cairo - Egypt

Provide French-language support, troubleshoot technical issues, document interactions, and ensure customer satisfaction while collaborating with teams and adhering to performanc...

• 5 - 7 Years
• Egypt - Egypt

Drive reliability and performance in IoT platforms through monitoring, automation, and CI/CD practices; requires Site Reliability Engineering and DevOps experience.

• 3 - 8 Years
• Giza - Egypt

Manage design, build, and deployment of IoT products, enhance automation, support testing, and ensure system reliability with strong DevOps and programming skills.

• 3 - 8 Years
• Egypt - Egypt

Manage complex incident management, service operations, and process optimization while ensuring adherence to service level agreements and collaborating with technical teams.

• 4 - 10 Years
• Saudi Arabia - Saudi Arabia

Seeking a Murex Production Support professional with migration expertise, strong SQL skills, and experience in data validation and reconciliation in high-pressure environments.

• 10 - 15 Years
• Dubai - United Arab Emirates

Oversee SAP operations and service delivery, manage incidents, ensure client satisfaction, and maintain service standards with a focus on continuous improvement.

• 3 - 9 Years
• Tunisia - Tunisia

Manage support strategy, improve service quality, oversee technical support training, and ensure effective transition of infrastructure solutions.

• 5 - 7 Years
• Saudi Arabia - Saudi Arabia

The role involves managing Threat Intelligence, Threat Detection, SOAR automation, and Vulnerability Management, requiring expertise in incident management and security operations.

• 5 - 7 Years
• Morocco - Morocco

Drive infrastructural standardization, implement network solutions, manage projects, and possess strong experience in network technologies and troubleshooting.

• 5 - 10 Years
• Saudi Arabia - Saudi Arabia

Lead Threat Management services, oversee operations, drive incident management, and ensure client satisfaction with expertise in threat intelligence and vulnerability assessment.

• 4 - 9 Years
• Cairo - Egypt

Lead technical and operational activities for telecom solutions, ensuring system stability, incident resolution, and team mentoring with expertise in networking and cloud techno...

• 1 - 6 Years
• Cairo - Egypt

Perform daily monitoring, troubleshooting, and preventive maintenance of telecom platforms, supporting incident management and collaborating with cross-functional teams.

• 4 - 9 Years
• Saudi Arabia - Saudi Arabia

Manage security operations, perform root cause analysis, and resolve incidents while utilizing incident response tools and strong communication skills.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Oversee Command Center operations, incident management, change management, and service level agreements while guiding teams in automation and continuous improvement.

• 3 - 8 Years
• Ahmedabad , Bangalore , Delhi/New Delhi - India

Responsible for L1/L2 support and operational stability of Microsoft Dynamics 365, driving functional solutions and managing vendor performance.

• 1 - 5 Years
• Egypt - Egypt

Provide technical support, troubleshoot incidents, and manage escalations in a 24/7 environment; requires strong communication skills in German and English.

• 12 - 17 Years
• Abu Dhabi - United Arab Emirates

Infrastructure Architecture Leadership: Craft and execute a strategic vision for infrastructure services that aligns with the organization's goals. Lead the design and implement...

• 4 - 9 Years
• Jordan - Jordan

Perform operational support, problem management, and vendor management for ecosystem applications while promoting automation and conducting training for support teams.