Problem Management Jobs in Dubai

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Responsible for backup, recovery, and data protection operations, requiring strong skills in Veeam, Arcserve, and cloud infrastructure management.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Identify incidents, perform trend analysis, implement fixes, and maintain knowledge base; requires ITIL Foundation certification and strong analytical skills.

• 10 - 15 Years
• Dubai - United Arab Emirates

Manage client relationships, drive business development, resolve issues, and implement strategic plans while possessing excellent communication and sales skills.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide first and second level IT support, troubleshoot hardware and software issues, and possess strong technical knowledge and communication skills.

• 2 - 7 Years
• Dubai - United Arab Emirates

Lead customer projects ensuring technical oversight, provide expert consultation, manage applications, and deliver exceptional customer service while adhering to security policies.

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage incident lifecycle, coordinate with IT teams, ensure compliance with ITIL, and enhance customer processes while delivering excellent service.

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide technical consultancy, develop IT solutions, manage cloud platforms, and ensure compliance with architectural standards and service levels.

• 8 - 10 Years
• Dubai - United Arab Emirates

Oversee SAP operations and service delivery, manage incidents, ensure client satisfaction, and improve service processes for business functions.

• 2 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Provide first-line customer support, manage inquiries, document interactions, escalate issues, and monitor service continuity with strong communication skills in Arabic and Engl...

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead administration and enhancement of Symphony Summit AI IT Service Management platform, focusing on workflow automation, scripting, custom development, and reporting.

• 0 - 3 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while maintaining documentation and collaborating with teams.