Procurement Manager

JOUD Coffee

Overview

Joud Coffee is hiring an experienced Procurement Manager to own the procurement function end-to-end across our multi-outlet F&B business and central production needs. This role is responsible for ensuring availability, quality, and cost competitiveness—while negotiating strong commercial terms, credits, and service levels with suppliers.

What you’ll own

End-to-end procurement: sourcing → RFQs/tenders → negotiation → contracts → ordering → delivery performance → issue resolution → supplier reviews

Category ownership across: ingredients (dry/chilled/frozen), beverages, packaging, consumables, chemicals, uniforms, equipment/spares, and services

Supplier governance: approved supplier list, specs/standards, SLAs, performance scorecards

Commercial outcomes: pricing, rebates, credit terms, payment cycles, MOQs, lead times, and returns/claims

Key responsibilities

Strategic sourcing & supplier management

Identify, qualify, and onboard suppliers that meet quality, reliability, and commercial requirements

Maintain a strong supplier pipeline and reduce dependency risk (secondary suppliers where needed)

Run supplier performance reviews (OTIF, quality issues, responsiveness, and pricing discipline)

Negotiation & commercial terms (core requirement)

Negotiate pricing, rebates/retro bonuses, and contract renewals

Secure credit terms and improved payment structures aligned with business needs

Negotiate MOQs, lead times, delivery SLAs, and claim/return terms

Resolve disputes on shortages, quality issues, and invoice discrepancies

Procurement operations & controls

Implement clear SOPs and controls: PR → PO → GRN → invoice matching

Ensure documentation is audit-ready: quotes, approvals, contracts, supplier records, updated price lists

Prevent price drift and unauthorized purchasing; enforce purchasing compliance across outlets/teams

Cross-functional collaboration

Work closely with Operations, Finance, and Production/Quality to ensure:

availability with minimal stockouts

standardization of SKUs/specs (approved substitutions only)

continuous cost improvement without compromising quality

Systems & reporting

Maintain procurement trackers/dashboards (spend, supplier performance, pricing history, contract renewals, credit terms)

Experience with ERP/inventory tools is a strong advantage (e.g., D365 Business Central / inventory platforms)

What success looks like

Strong supplier reliability and minimal stockouts on critical SKUs

Improved commercial terms (credit days, rebates, service levels)

Measurable cost improvement through structured sourcing and negotiation

Clear procurement governance, documentation, and compliance across the company

Requirements

5–10+ years procurement experience with restaurants / F&B (multi-outlet strongly preferred)

Proven negotiation track record covering pricing + credit terms + SLAs

Strong understanding of F&B realities: shelf life, lead times, substitutions, and quality specs

Highly organized, process-driven, and comfortable enforcing standards

Strong communication and stakeholder management skills

Advanced Excel/Google Sheets skills; data-driven decision making

Nice to have

UAE supplier market experience and import exposure

Experience building procurement SOPs and supplier scorecards from scratch

Knowledge of quality documentation (COAs/spec sheets) and basic food safety compliance