Product Specialist Manzil Healthcare Services

Job Summary:

The main task of a Product Specialist is to represent the company in front of Health care professionals making sure the products are used based on their approved indications, and according to their clinical indications. Product Specialist promotes registered products within registered indications to increase products access in collaboration with other functions. This takes place through detailing the product value to serve more eligible patients.

Duties & Responsibilities:

Maximize patient share of assigned products through understanding the patient pathway, making sure sales are maximized and all sales processes are done respecting compliance, quality guidelines and local laws.

This Is Achieved Through:

1. Use multichannel approach to reach out to HCPs enlisted in his/her list (face to face, Email, Phone call, presentations when required etc.) with the set quality and quantity according to the strategy as well as providing quality call feedback for each visit.

2. Achieving sales and market share target for the assigned territory.

3. Follow up on sales of assigned accounts (hospitals, pharmacies etc..) for their level of consumption & stocks and follow up on purchasing mechanisms like tenders, order issuing etc., to make sure products are available.

Maximizing Access Reach Through:

1. Full Account Mapping, understanding the logistical processes, product listing processes, contracting, account Stakeholders and decision-making processes within the account.

2. Developing and maintaining long-term engagements with customers/stakeholders within the Accounts (e.g. Directors of Pharmacy, Senior Procurement Managers, Tender Managers and Hospital Management).

3. Identify short and long-term business opportunities according to the strategy.

Ensuring Execution Excellence Through:

1. Fulfilling all Customer Interaction Excellence and KPIs within the agreed timelines including but not limited to: Updating database, correct & accurate reporting of calls to HCPs with valuable call feedback, sample correct handling and continuous improvement of qualitative performance.

Maintain updated knowledge of disease areas, products and competitors

1. Compliance with guidelines, policies and SOPs and of local regulation. This includes local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), and policy of business conduct.

2. Pharmacovigilance rules notifying within company regulations about Adverse Events & Product Quality Complaints.

3. Quality and compliance practices

Main performance measures (Performance Goals):

1. Self- discipline, result oriented.

2. Should show collaborative behavior and ability to work in a team contributing in his/her team business.

Qualifications:

Graduate of Pharmacy or Healthcare discipline

Digital knowledge is an advantage

Fluency in English