Product Support Jobs

• 0 - 3 Years
• Riyadh - Saudi Arabia

We are seeking an Officer Product Support to provide first-line support for digital products, troubleshoot user issues, and ensure timely resolution of service requests while de...

• 1 - 6 Years
• Dubai - United Arab Emirates

An exciting opportunity has arisen to join our team of Rolls-Royce Power Solutions Middle East, UAE as a Case Owner and Product Support Manager. At Rolls-Royce, innovation is in...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Microsoft 365 Administration Administer Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and the M365 admin center. Manage the user lifecycle: provisioning, licens...

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

We are looking for a Technical Service Administrator to coordinate daily service and installation activities, ensuring cases are correctly scheduled, followed up, documented, an...

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

As an L1 IT Support Technician, you will be the first point of contact for end-users seeking technical assistance. You will be responsible for diagnosing and resolving basic tec...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Job Purpose The System Administrator is responsible for the day-to-day administration, monitoring, maintenance, security, and optimization of DRE Group's IT infrastructure, clou...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

A leading software house based in Dubai with over 20 years in operation, with high performance , cutting edge technology, is looking for an experienced software support executiv...

• 5 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Deploy equipment on customer sites and provide practical operational training to customers. Act as the on-site technical contact for troubleshooting, safe operation, and field s...

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Summary Coordinate and provide accordingly all the requirements for the projects and ensure that the materials for submissions are prepared as per standard to achieve client’s a...

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Act as the primary point of contact for customers, addressing inquiries with a personalized touch to ensure a positive experience. Utilize CRM software to track customer interac...

• 5 - 9 Years
• Riyadh - Saudi Arabia

Manage application lifecycle, ensure compliance, coordinate upgrades, and track vulnerabilities while supporting vendor relations and regulatory requirements.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Client Support & Incident Management Serve as the primary point of contact for clients experiencing technical or operational issues with the eInvoicing platform. Diagnose, troub...

• 1 - 3 Years
• Muscat - Oman

Provide technical support for telematics solutions, troubleshoot device issues, configure assets, and ensure customer satisfaction through effective communication.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Utilize CRM software for customer interactions, resolve issues through team collaboration, and enhance customer experience with empathy and communication skills.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 4 - 6 Years
• Doha - Qatar

Support Incident and Problem Management processes, conduct root cause analysis, and coordinate teams for effective incident resolution and continuous improvement.

• 3 - 8 Years
• Doha - Qatar

Monitor and troubleshoot IT systems, manage incidents, and ensure compliance with operational standards while collaborating with various support teams.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Lead aftermarket sales growth and new business development in Oil & Gas and Marine sectors, focusing on customer relationships and product development.

• 5 - 10 Years
• United arab emirates - United Arab Emirates (UAE)

Manage after-sales service, resolve customer complaints, oversee inventory, provide technical support, and ensure high customer satisfaction through effective communication.

• 7 - 12 Years
• Sharjah - United Arab Emirates (UAE)

Supervise component rebuild activities, ensure quality standards, diagnose mechanical issues, and support technician development with strong leadership skills.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

The role involves driving product innovation, conducting technical demonstrations, and managing customer onboarding with a focus on SaaS solutions and API integrations.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Responsible for resolving production issues, performing root cause analysis, managing tickets, and communicating findings effectively with technical and non-technical teams.

• 8 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Provide Level 1 and Level 2 production support for the Newgen application, ensuring high availability and adherence to SLA commitments. Analyze new requirements in Newgen, condu...

• 5 - 8 Years
• United arab emirates - United Arab Emirates (UAE)

Provide technical support, validate issues, assist remotely and in the field, prepare reports, and analyze failed parts for Electric Vehicles.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Administer and support Temenos Transact (T24) environments across DEV, UAT, PRD, and DR. Manage platform availability, performance, reliability, and operational stability. Perfo...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

The role involves providing application support for Warehouse Management Systems, troubleshooting issues, and ensuring operational efficiency in warehouse operations.

• 2 - 5 Years
• Riyadh - Saudi Arabia

Provide first-line support for data products, troubleshoot issues, guide implementation, collaborate with teams, and empower customers in data usage.

• 3 - 8 Years
• Al Ahmadi - Kuwait

Manage Laserfiche workflows, provide technical support, administer databases, ensure compliance, and train users while demonstrating problem-solving and documentation skills.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage team operations, ensure quality checks, enhance customer satisfaction, and utilize resources efficiently while possessing strong technical knowledge and communication ski...

• 5 - 10 Years
• Riyadh - Saudi Arabia

Diagnose hardware and software issues, perform system maintenance, and provide user support with proficiency in operating systems and relevant certifications.