Product Support Jobs

• 0 - 3 Years
• Riyadh - Saudi Arabia

We are seeking an Officer Product Support to provide first-line support for digital products, troubleshoot user issues, and ensure timely resolution of service requests while de...

• 1 - 5 Years
• Dubai - United Arab Emirates

Provide technical support, diagnose and repair industrial assembly tooling, while building customer relationships and contributing to continuous improvement initiatives.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Seeking a Production Support Engineer with expertise in Java or .NET, troubleshooting, SQL, and ITIL processes for application stability and support.

• 7 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Seeking an IT Support Engineer with expertise in Core Java, AWS, SQL, and application troubleshooting, capable of analyzing production issues independently.

• 2 - 4 Years
• Ajman - United Arab Emirates (UAE)

Provide first-line support for hardware and software issues, manage IT systems, and require a Bachelor's degree in Information Technology.

• 1 - 3 Years
• Muscat - Oman

Handle customer calls and emails, perform troubleshooting, maintain documentation, and support shift operations with strong communication and technical skills.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by resolving inquiries, utilizing active listening, and documenting interactions while meeting performance metrics.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Diagnose and troubleshoot technical issues, perform maintenance, provide training, and document service activities; requires diploma in Electrical Engineering and troubleshootin...

• 2 - 7 Years
• Doha - Qatar

Seeking a dynamic Pre-Sales Engineer to support sales with technical expertise in IT infrastructure and Cyber Security, requiring strong presentation and problem-solving skills.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Utilize CRM software for customer interactions, resolve issues collaboratively, and enhance customer retention with strong communication and empathy skills.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for desktops, laptops, and mobile devices, manage IT infrastructure, and possess strong knowledge of Microsoft and Apple systems.

• 0 - 1 Year
• Chennai - India

Provide exceptional customer support, utilize CRM software, collaborate for operational efficiency, and possess a bachelor's degree in business administration.

• 8 - 10 Years
• Dubai - United Arab Emirates (UAE)

The role involves providing administrative support, managing schedules, preparing reports, and coordinating events, requiring strong communication and organizational skills.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

The role involves supporting IT infrastructure projects through structured cabling, fiber optic splicing, CCTV installation, and basic electrical work.

• 3 - 6 Years
• Tehran - Iran

Provide onsite IT support, troubleshoot hardware/software, manage IT assets, and assist with incident management and meeting room technologies.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

A leading software house based in Dubai with over 20 years in operation, with high performance , cutting edge technology, is looking for an experienced software support executiv...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Oversee technical support operations, ensuring customer satisfaction and process improvement while leading a team in information technology management.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Microsoft 365 Administration Administer Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and the M365 admin center. Manage the user lifecycle: provisioning, licens...

• 1 - 3 Years
• Jeddah - Saudi Arabia

Configure and troubleshoot network infrastructure, implement security protocols, provide IT support, and develop disaster recovery plans for optimal performance.

• 3 - 6 Years
• Sohar - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Nizwa - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Muscat - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 5 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Deploy equipment on customer sites and provide practical operational training to customers. Act as the on-site technical contact for troubleshooting, safe operation, and field s...

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level IT support, troubleshoot issues, and assist users with system access while utilizing ITSM tools and having relevant technical knowledge.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

As an L1 IT Support Technician, you will be the first point of contact for end-users seeking technical assistance. You will be responsible for diagnosing and resolving basic tec...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Job Purpose The System Administrator is responsible for the day-to-day administration, monitoring, maintenance, security, and optimization of DRE Group's IT infrastructure, clou...

• 5 - 10 Years
• United arab emirates - United Arab Emirates (UAE)

Manage after-sales service, resolve customer complaints, oversee inventory, provide technical support, and ensure high customer satisfaction through effective communication.

• 5 - 9 Years
• Riyadh - Saudi Arabia

Manage application lifecycle, ensure compliance, coordinate upgrades, and track vulnerabilities while supporting vendor relations and regulatory requirements.