Project and Account Manager - Digital Learning

Emtech

Manage client accounts & projects

Support content / course development

Account & Project Management

• Oversee end-to-end project management of digital learning initiatives, including e-learning courses, virtual training, and blended learning programs.
• Manage projects through all the project stages Planning, Execution, Tracking, Reporting and closing.
• Develop and manage project plans, timelines, and budgets while ensuring timely delivery.
• Report on project status and flag delays in advance to management
• Coordinate with instructional designers, subject matter experts (SMEs), developers, and vendors to ensure timely completion of projects
• Vendor Management for Digital Learning project related outsourcing
• Manage risks, resolve issues, and ensure compliance with industry best practices.
• rack and report project milestones and deliverables to stakeholders.
• Manage effective project communication and project deliveries
• Co-Ordinate with internal teams to ensure projects delivered as per the set timeline
• Support business development from new leads and existing accounts.
• Perform the role of Digital Learning SME and support business development team.
• Manage customer projects and new requirements effectively Secondary Responsibilities Business Development
• Support in creating business development strategy and business development from new leads by providing effective product / solution presentation, proposal preparation and follow-ups.
• Generate leads / support lead generation through social media and SEO. Content Development
• Work with customer subject matter experts to identify learning and instructional goal
• Suggest learning solutions based on client needs