Proximate Visa and Immigration Advisor

Shell

You will support, advice and expertise on visa & immigration related queries and delivers a high-quality customer service to Qatar Shell employees. More specifically:

• Manage visa and immigration applications (online/manual) for work, business, official visas, QIDs, medicals, fingerprints, exit permits, Hamad Medical Cards, labour contracts/cards, company letters, NOCs, etc., including submission and collection from government offices.
• Deliver immigration induction sessions for new joiners and handle offboarding for leavers.
• Prepare Arabic application forms and letters for visa and immigration processes.
• Maintain and update the Visa & Immigration tracker/database to ensure accuracy and compliance.
• Schedule appointments and arrange services for QIDs and related requirements.
• Monitor functional inbox and queries, reviewing and acting promptly.
• Track and analyze visa quotas to ensure availability for new hires and business visitors.
• Handle visa and immigration-related expenses end-to-end.
• Provide after-hours on-call support for urgent immigration matters (e.g., traffic incidents, emergencies).
• Support legal/government relations in renewing commercial registration, licenses, and establishment cards, and liaise with government departments while staying updated on legislation changes.
• Process transactional requests accurately and within established timelines, in accordance with standardized procedures.
• Liaise with relevant government departments (Immigration, Ministry of Labour, Traffic, Hamad Medical, CID, etc.) to ensure efficient and timely processing of applications.
• Stay updated on any changes to immigration legislation and procedures and keep the Team Lead informed to ensure ongoing compliance.
• Build and maintain strong working relationships with key contacts in all relevant government departments.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.