Quality Assurance Officer

Confidential Company

QMS Support:

• Assist in maintaining and updating QMS documentation (SOPs, forms, policies, records).

• Support internal audit planning, execution, and follow-up, including CAPA tracking.

• Maintain document control, version management, and compliance monitoring across sites.

• Help prepare audit tools such as checklists, audit schedules, and evidence trackers.

• Support delivery of QMS-related training to process owners and frontline personnel.Logistics

Operations Quality Support:

• Assist with quality checks, sampling plans, and inspections across warehouse and logistics operations.

• Participate in mapping and documenting key logistics processes (inbound, outbound, picking, packing, shipping, returns).

• Support Operations and WMS teams with data collection to monitor KPI performance (e.g., OTIF, DIFOT).

• Assist in monitoring vendor/subcontractor quality and adherence to service-level requirements.

Sustainability & Certifications (EcoVadis & LEED)

• Collect, organize, and validate documentation for EcoVadis submissions (policies, procedures, evidence).

• Assist in sustainability KPI monitoring across Environment, Ethics, Labor & Human Rights, and Sustainable Procurement.

• Support LEED documentation activities such as energy/water/waste data collection and commissioning evidence.

Maintain structured record-keeping for all sustainability-related submissions and audits.