Quality Management Manager

SPA LA BERGERE

Quality system management

• Define, implement and manage the quality management system (QMS).
• Ensure the QMS complies with ISO 9001, ISO 22000, HACCP, BRC or IFS standards.
• Update the quality documentation (procedures, instructions, records).
• Ensure traceability of raw materials, semi-finished and finished products.

Continuous improvement and quality performance

• Identify and analyze non-conformities and implement corrective and preventive actions.
• Monitor quality indicators and manage management reviews.
• Participate in continuous improvement projects related to production, maintenance and logistics.
• Propose improvement plans to optimize processes and reduce costs associated with poor quality.

Audits and compliance

• Plan and conduct internal quality audits and coordinate external audits (clients, certifications, authorities).
• Prepare for regulatory inspections and ensure documentary compliance.
• Oversee the management of customer complaints and the processing of returns.
• Ensure supplier compliance in collaboration with the purchasing department.

Animation and awareness

• Train and raise awareness among staff regarding good quality and hygiene practices.
• Develop a culture of quality within the company.
• Coordinate the work of the quality teams and monitor the application of procedures.

• Education: Bac +4 / Bac +5 in Quality, Agri-food, Chemistry or Industrial Management.
• Experience: Minimum 5 years of experience in a similar role in the agri-food sector.
• Languages: French required, technical English preferred.

Required skills

• Proficiency in ISO 9001, ISO 22000, HACCP, BRC/IFS standards.
• Strong knowledge of microbiology, hygiene and food safety.
• Proficiency in problem-solving tools (5 Whys, Ishikawa diagram, FMEA, etc.).
• Good knowledge of the agri-food sector and customer requirements.
• Proficiency in computer tools (Office Suite, ERP, quality software).