Receptionist

Client of Talentmate

The receptionist serves as the first point of contact for visitors and clients in an organization. This role requires a well-organized and professional individual who can manage a wide array of tasks with grace and efficiency. A receptionist's duties extend beyond simple administrative functions; they are instrumental in creating a welcoming atmosphere that enhances the company s reputation. They must exhibit excellent communication skills, both verbal and written, and possess an ability to handle inquiries with courtesy and discretion. A successful receptionist is proactive, adaptable, and capable of multitasking in a fast-paced environment. They serve as the linchpin of the company's day-to-day operations, ensuring that information flows smoothly and that clients and team members receive the support they need.

Responsibilities

• Greet and welcome visitors warmly, ensuring a friendly and professional environment.
• Answer and direct phone calls using a multi-line telephone system efficiently.
• Manage incoming and outgoing correspondence through mail, email, and fax systems.
• Maintain the reception area in an organized and clean condition at all times.
• Schedule appointments and manage calendars for staff with meticulous attention to detail.
• Provide accurate information to queries from clients and the general public.
• Coordinate with other departments to quickly resolve guest or client issues.
• Assist in administrative duties such as data entry, filing, and preparing documents.
• Monitor and order office supplies ensuring the reception is always stocked.
• Process invoices and receipts, recording transactions accurately.
• Handle sensitive information with confidentiality and discretion.
• Perform additional administrative tasks and projects as requested by management.

Requirements

• High school diploma or equivalent; additional qualifications are a plus.
• Proven experience as a receptionist or in a relevant administrative role.
• Proficiency in Microsoft Office Suite and office equipment such as printers.
• Excellent written and verbal communication skills with a strong command of English.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Exceptional time management skills and attention to detail are crucial.
• Professional demeanor with a positive and courteous attitude at all times.