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Experience
0 - 5 Years
Job Location
Education
Any Graduation
Nationality
Any European National, Any Arab National, Any CIS National
Gender
Female
Vacancy
4 Vacancies
Job Description
Roles & Responsibilities
Greet and welcome visitors in a professional, warm, and courteous manner
Manage front desk operations and ensure the reception area is clean, organized, and presentable at all times
Inspect the front desk before showroom opening to ensure all marketing collaterals are properly placed
Offer refreshments to clients and maintain a visible, proactive presence throughout the showroom
Escort customers to the appropriate salesperson and ensure smooth handover
Deliver high-standard customer service with a positive and hospitable attitude
Support the sales team by maintaining showroom hospitality during client interactions
Ensure client needs are addressed promptly, professionally, and in line with company standards
Follow company SOPs and the employee handbook for all customer interact
Desired Candidate Profile
Functional
Experience in customer-facing roles such as Receptionist, Front Office Representative, or Customer Service Executive
Strong verbal and written communication skills in English; additional languages are an advantage
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment
Strong organizational skills with attention to detail, particularly in managing client interactions and showroom presentation
Ability to multitask and prioritize effectively in a fast-paced, high-traffic environment
Behavioural
Warm, welcoming, and professional demeanor
Confident, proactive, and service-oriented approach
Strong interpersonal skills with patience and empathy
Resourceful problem-solver with a positive attitude
Well-groomed and presentable, reflecting the brand’s premium image
Our Ideal Match
Previous experience in a customer-facing or front-office role
A confident and customer-focused individual who enjoys interacting with people
Ability to consistently deliver a high standard of service
Commitment to professionalism, etiquette, and brand representation
Employment Type
- Full Time
Company Industry
- Ceramics
- Sanitary Ware
Department / Functional Area
- Secretary
- Front Office
- Personal Assistant (PA)
Keywords
- Customer Service
- Welcome Desk Attendant
- Customer Service Representative
- Visitor Management
- Guest Services Representative
- Communication Skills
- Client Relations Specialist
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RAK CERAMICS PJSC
mubasheer ahmed - HR
RAK CERAMICS BUILDING AL EITIHAD STREET, RAS AL KHAIMAH Ras Al-Khaimah, Ras Al Khaimah, United Arab Emirates (UAE)
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