Receptionist

AccorHotel

Employer Active

Posted 15 hrs ago

Experience

0 - 2 Years

Job Location

Jeddah - Saudi Arabia

Education

Any Graduation

Nationality

Saudi Arabian

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Professionally greet and check-in guests, ensuring a seamless and efficient arrival process

Address guest inquiries, requests, and complaints with utmost professionalism and urgency

Execute check-out procedures, including accurate billing and secure payment collection

Liaise effectively with other departments to fulfill guest requirements and resolve issues promptly

Maintain comprehensive knowledge of hotel services, local attractions, and events to provide accurate information

Manage reservations, room allocations, and special requests with precision and attention to detail

Uphold the highest standards of organization, cleanliness, and presentation at the front desk area

Perform essential administrative tasks, including generating reports and maintaining accurate records

Collaborate effectively with team members to consistently deliver superior service standards

Strictly adhere to all hotel policies, procedures, and safety protocols

Desired Candidate Profile

Tamayyaz Program is for Saudi Nationals Only.

  • Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
  • Basic English skills are a must.
  • Strong passion for the Hospitality Field.
  • Excellent interpersonal and communication skills.
  • Is a team player that contributes to and proactively assists co-workers.
  • Ability to work a flexible roster depending on departmental needs.
  • Ability to focus attention on guest needs, always remaining calm and courteous.

Company Industry

Department / Functional Area

Keywords

  • Receptionist

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