Receptionist ACCOR

Posted 30+ days ago

Experience

0 - 7 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are seeking a professional and friendly Receptionist to join our team in Makkah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests and clients.

  • Greet and check in guests, ensuring a smooth and efficient process
  • Manage reservations and bookings using our computerized system
  • Handle incoming phone calls and emails promptly and professionally
  • Provide general information and assistance to visitors and staff
  • Maintain a clean and organized reception area
  • Perform administrative tasks such as data entry and filing
  • Coordinate with other departments to ensure excellent customer service
  • Assist with special projects or events as needed

Desired Candidate Profile

  • Excellent communication skills in English and Arabic; additional languages are a plus
  • Strong customer service orientation with a friendly and professional demeanor
  • Proven experience in a receptionist or front desk role, preferably in the hospitality industry
  • Proficiency in Microsoft Office and ability to learn new software quickly
  • Outstanding organizational and multitasking abilities
  • Detail-oriented with a keen eye for accuracy
  • Problem-solving skills and ability to handle challenging situations with tact
  • Flexibility to work various shifts, including weekends and holidays
  • High school diploma or equivalent; associate's degree in hospitality or related field is a plus

Company Industry

Department / Functional Area

Keywords

  • Receptionist

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