Regional Operations PRO

Confidential Company

Job Description

Roles & Responsibilities

Desired Candidate Profile

1. Government Liaison & Relationship Management:

Act as the primary point of contact and foster strong, collaborative relationships with key government authorities, including but not limited to:

• Dubai Municipality / Relevant Local Municipality
• Civil Defence
• Department of Economic Development (DED)
• Ministry of Human Resources & Emiratisation (MOHRE)
• Food Safety Authorities
• Officially represent the company in all government-related proceedings, such as MOHRE hearings, documentation reviews, and official investigations, protecting the company's interests.

2. Licensing & Regulatory Compliance:

• Manage the end-to-end process for all company-related licenses, permits, and registrations, ensuring they are obtained and renewed on time to avoid business disruption.
• Proactively monitor and track the expiry of all trade licenses, tenancy contracts, civil defence permits, and health & safety certificates.

3. Store Operations & Project Support:

• Partner closely with the Store Operations and Projects teams to secure all necessary pre-opening and operational approvals, including those for store signage, hoardings, and in-store marketing materials.
• Provide expert guidance to ensure all stores adhere to the latest municipal, civil defence, and public health regulations.

Bachelor’s Degree in any discipline

Minimum 5–8 years of experience in a similar PRO / Government Relations role, preferably within retail or FMCG sector.

Strong understanding of municipal procedures, and statutory compliance requirements.

Skills and Capabilities

· Excellent communication and negotiation skills

· High level of integrity and discretion in handling sensitive matters.

· Team player with proactive problem-solving abilities.