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Experience
2 - 8 Years
Monthly Salary
AED 2,500 - 4,500 ($676 - $1,216)
Job Location
Education
Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers), Bachelor of Science(Computers), Master of Technology/Engineering(Computers)
Nationality
Any Arab National, Any GCC National
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provide remote IT support for business clients
Manage and resolve helpdesk tickets in AutoTask
Support Microsoft 365 users (email, Teams, SharePoint, OneDrive)
Manage Azure users, permissions, and basic cloud services
Troubleshoot Windows desktops, laptops, and servers
Configure and support networking devices (Cisco / Meraki)
Support firewall environments including Fortinet
Manage user accounts, security policies, and access permissions
Monitor systems and resolve technical issues remotely
Assist with backup monitoring and general IT maintenance
Desired Candidate Profile
2+ years experience in IT support or MSP environment
Strong knowledge of Microsoft 365 administration
Experience with Microsoft Azure
Networking knowledge (Cisco, Meraki or similar)
Firewall knowledge (Fortinet preferred)
Experience with AutoTask or another PSA tool
Strong troubleshooting skills across Windows environments
Good written and spoken English communication
Ability to work independently in a remote environment
This is a remote role supporting international clients. Candidates based in India, Pakistan, Philippines, or UAE are welcome to apply. Please include details of your experience with Office 365, Azure, Cisco, Fortinet, Meraki, or AutoTask when applying.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Azure
- Remote Support Analyst
- Troubleshooting
- Network Support Engineer
- Microsoft 365
- IT Support Specialist
- Customer Service
- IT Operations Specialist
- Technical Solutions Engineer
- Cloud Support Engineer
- System Administration
- Network Administration
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WestTech Technologies Limited
We are a growing managed services provider (MSP) delivering IT support, cloud solutions, cybersecurity, and infrastructure services to businesses internationally. Our team manages Microsoft 365, Azure environments, network security, and enterprise IT systems for clients across multiple industries. We are expanding our remote support team to strengthen our global technical support capabilities.
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