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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
Desired Candidate Profile
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Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
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Basic English skills are a must.
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Strong passion for the Hospitality Field.
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Excellent interpersonal and communication skills.
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Is a team player that contributes to and proactively assists co-workers.
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Ability to work a flexible roster depending on departmental needs.
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Ability to focus attention on guest needs, always remaining calm and courteous.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Ticketing
- Reservations
Keywords
- Reservation Agent
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PULLMAN
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet./p> strong>Hospitality/strong> strong> /strong> strong>is/strong> strong> a /strong> strong>work/strong> strong> of /strong> strong>heart/strong> strong>,/strong> br>
strong>Join/strong> strong> us and /strong> strong>become/strong> strong> a /strong> strong>Heartist/strong> strong> ./strong>