Reservation supervisor Confidents

Employer Active

Posted 26 min ago

Experience

3 - 4 Years

Monthly Salary

AED 3,100 - 5,200 ($838 - $1,405)

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Indian, Sri Lankan

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Oversee and manage the reservation team, ensuring smooth and efficient daily operations, including staffing and scheduling.
  • Handle escalated guest issues and complaints promptly and professionally, striving for resolution and guest satisfaction.
  • Monitor reservation systems and booking channels, identifying and resolving discrepancies to maintain data accuracy.
  • Analyze reservation trends and occupancy rates to optimize pricing strategies and maximize revenue generation.

Desired Candidate Profile

  • A high school diploma or equivalent is required, with a degree in hospitality management preferred.
  • A minimum of 3 years of experience in hotel reservations or a related field, with at least 1 year in a supervisory role.
  • Experience with hotel reservation systems (e.g., Opera, Amadeus, etc.) is essential for efficient operations.
  • Strong proficiency in English, both written and verbal, is a must; additional language skills are a plus.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Reservations Team Lead
  • Hotel Reservations Supervisor
  • Problem Solving
  • Accommodation Coordinator
  • Guest Service
  • Team Leadership
  • Conflict Resolution
  • Hotel Operations

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Confidents