Restaurant Assistant

H tel Sofitel

RESPONSIBILITIES AND CUSTOMER SATISFACTION

• You respect the SOFITEL product, know the Concept, adhere to it and apply it in its entirety.
• Out of respect for others, you are attentive to your personal hygiene and have impeccable attire.
• You ensure that the premises and equipment are maintained in an irreproachable state of cleanliness.
• You establish excellent contacts with customers, and constantly develop a commercial attitude.
• You are constantly concerned about the quality of your work and the service.
• You are responsible for the condition and presentation of the uniforms made available to you.

RELATIONAL AND COMMUNICATION RESPONSIBILITIES.

• You participate in Internal Training meetings and put this training into practice.
• Incoming information: You transmit to your service manager all the useful information for your service as well as the anomalies noted,
• You receive information concerning your service and your hotel as well as the Brand and the Group.
• You will have an annual development and orientation interview with your Service Manager.
• You encourage dialogue with your colleagues and are supportive of your team and the Hotel.
• You feel concerned by all the activities and by achieving the objectives of the Hotel.
• You know the possibilities of evolution of your position and manage your promotion through your motivation and your initiatives.
• Thanks to your honesty and your good morality, you convey the positive image of your company.
• You will never intervene directly with the kitchen staff, for all questions of organization and working relations, but with the Ma tres d'H tel.
• You participate in the integration of new hires.

• Training in hotel/restaurant management desired
• Experience in a similar position