Restaurant Manager

Client of Domo Ventures W.L.L.

Key Responsibilities:

• Oversee and coordinate daily operations across both Front of House (FOH) and Back of House (BOH)
• Ensure exceptional guest experiences by maintaining high standards of service and hospitality
• Address and resolve customer concerns and complaints promptly and professionally
• Effectively manage and schedule staff shifts, ensuring proper coverage and productivity
• Monitor and evaluate team performance, providing ongoing feedback and coaching for continuous improvement
• Forecast inventory needs and oversee procurement of food, beverages, kitchenware, and cleaning supplies
• Ensure compliance with health, hygiene, and safety regulations at all times
• Uphold and enhance the restaurants brand image and reputation
• Develop and implement promotional strategies and local outreach initiatives to attract and retain clientele
• Identify marketing opportunities, including digital campaigns, social media engagement, and in-house events
• Train and onboard new hires, and maintain continuous development for existing staff in service excellence and restaurant procedures
• Implement and maintain operational policies and standard operating procedures (SOPs) for long-term success

Qualifications:

• Proven experience as a Restaurant Manager, General Manager, or Hospitality Manager in a fine dining or luxury hospitality setting
• In-depth knowledge of food and beverage trends, with the ability to recommend pairings and explain menu details
• Proficiency with restaurant management software and POS systems
• Strong leadership, interpersonal, and team-building skills
• Excellent communication and customer service abilities
• Sound financial acumen with experience in budgeting, cost control, and P&L management
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred