Retail Sales Executive

Client of Careers International

Sales & Customer Engagement:

• Actively promote and sell Great Wall Motors vehicles to walk-in customers and prospective leads.

• Conduct professional vehicle presentations and test drives to highlight product features and benefits.

• Understand customer requirements and recommend appropriate vehicle models, financing options, and accessories.

• Achieve monthly and quarterly sales targets as set by the management.

• Manage the entire sales process u2014 from initial contact to deal closure and post-sale follow-up.

Customer Relationship Management:

• Build and maintain strong, long-term relationships with both new and existing customers.

• Ensure a high level of customer satisfaction through consistent communication and service excellence.

• Handle customer inquiries and resolve concerns promptly and professionally.

Documentation & Process Compliance:

• Ensure accuracy and completeness of all sales documentation, including sales agreements, loan/finance applications, and delivery paperwork.

• Coordinate with the finance and insurance teams to facilitate smooth transaction processing.

• Maintain up-to-date records in the CRM system for all customer interactions and sales activities.

Market & Product Knowledge:

• Stay updated with the latest product features, pricing, and promotional campaigns of GWM and competitors.

• Understand automotive market trends and customer preferences to better position GWM products.

• Provide feedback to management on customer needs, market trends, and competitor activities.