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Experience
8 - 12 Years
Job Location
Education
Bachelor of Commerce, Bachelor of Business Administration
Nationality
Any Nationality
Gender
Any
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
- Design effective training modules and deliver for front-line retail staff, including pharmacists and customer service executives.
- Facilitate ongoing training sessions on soft skills, behavioral competencies, and conflict resolution.
- Provide targeted coaching and mentoring to improve customer handling, upselling techniques, and product knowledge.
- Collaborate with HR and Operations to identify skill gaps and develop training plans accordingly.
- Ensure consistency in training delivery across multiple locations, adhering to quality and compliance standards.
Desired Candidate Profile
* Bachelor's degree related field with relevant certification in Training & Development is a plus.
* At least 4–6 years of experience in a training role, preferably in retail, FMCG background.
* Certification in soft skills or behavioral training is advantageous.
* Experience in delivering training on customer experience, sales etiquette, conflict resolution, and team collaboration with experience in Retail industry.
Employment Type
- Full Time
Company Industry
Keywords
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Life Pharmacy LLC
Pharmacy, health & wellness
Reena - NA
Dubai 21868, Dubai, United Arab Emirates (UAE)