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Experience
3 - 8 Years
Education
Bachelor of Hotel Management(Hotel Management), Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Continuously analyze market trends, competitor pricing, and demand patterns to optimize pricing and maximize revenue.
Manage the daily operations of the reservations department, ensuring efficient and accurate booking processes.
Monitor KPIs such as RevPAR, ADR, and occupancy, adjusting strategies accordingly.
Maintain strong relationships with OTAs and GDS platforms to ensure optimal distribution and visibility.
Generate regular revenue reports and forecasts for senior management.
Implement cost-effective and innovative revenue management techniques.
Team Leadership
- Lead, train, and mentor the reservations team to enhance skills in upselling, customer service, and operational efficiency.
- Foster a collaborative, motivated team culture focused on achieving revenue goals and delivering excellent guest experiences.
- Manage recruitment, performance evaluations, and ongoing development within the reservations department.
Brand & Culture Contribution
- Support the brand s positioning by ensuring all revenue and reservation activities align with the company s lifestyle and guest experience standards.
- Collaborate cross-functionally to ensure seamless guest journeys from booking through stay.
- Promote a guest-centric approach, reflecting the brand s values in all customer interactions and team behaviors.
Desired Candidate Profile
What we re looking for
- Bachelor s degree in Hospitality Management, Business Administration, or a related field.
- Minimum 3-5 years of experience in revenue management or reservations within the hospitality industry.
- Proficient in revenue management systems and property management systems (PMS).
- Strong analytical skills with the ability to interpret complex data and make strategic decisions.
- Advanced proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Expertise in pricing strategies, yield management, and forecasting techniques.
- Experience working with online travel agencies (OTAs) and global distribution systems (GDS).
- Excellent communication and interpersonal skills, able to collaborate effectively across departments.
- Proven leadership and team management capabilities.
- Deep understanding of hospitality industry trends and local market dynamics.
- Previous experience working in the Egyptian market is essential.
- Ability to thrive in a fast-paced environment and adapt to evolving market conditions.
- Fluency in English is required; proficiency in Arabic or additional languages is a plus.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Sales
- Business Development
Keywords
- Revenue & Reservations Manager
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