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Experience
1 - 3 Years
Monthly Salary
SAR 5,000 - 7,000 ($1,351 - $1,891)
Job Location
Education
Bachelor of Technology/Engineering(Computers)
Nationality
Any Arab National
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities: ㅡ Robot Service Operation - Start and end of service - Robot map management and updates - Management and updates of service-related facilities ㅡ Robot Service Monitoring and Issue Response - Real-time service monitoring - Troubleshooting platform/robot/service issues during operations - Recording and sharing issues and resolutions - Manual delivery when robot delivery is not possible - Handling inquiries and service issues from store managers and customers - Regular/on-demand inspection and repair process management for service robots and charging stations
Desired Candidate Profile
Required Competencies: - Proficiency in PC-based web browser tools, OA tools, and collaboration tools - Ability to understand the robot service workflow and handle situations appropriately - Strong communication skills to collaborate with relevant stakeholders - Customer-oriented mindset - Ability to communicate in English and Arabic 3，Preferred Qualifications: - Experience in integrated control/monitoring services - Experience operating service robots
Employment Type
- Full Time
Company Industry
- IT - Hardware & Networking
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- Computer Engineering
- Information Management
- Mechanical Maintenance
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EZSVS Information Technology Company
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