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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities
- Daily opening and closing procedures of X Dubai Attractions.
- Supervising the progress and experience of each assigned group.
- Fitting harness and helmets correctly and supervising the use of all safety equipment.
- Conducting pre-tour safety orientation for each tour group.
- Using customer engagement skills to ensure a memorable experience for each guest.
- Assuring the safety and wellbeing of guests throughout each tour.
- Performing course rescues.
- Conducting complete inspections of all course components and gear.
- Inspecting all lines for safety.
- Inspecting each platform for safety, cleanliness, and supplies (water, first aid, etc.).
- Inspecting harnesses, pulleys, carabineers, and helmets for integrity and cleanliness.
- Assisting with weigh-in, waivers, and harness distribution.
- Meeting and establishing a rapport with each guest.
- Reviewing safety issues, answer questions.
- Demonstrating how to carry gear and wear safety harness.
- Continuing to build relationship with guests throughout the tour by using communication skills to listen, engage, and converse. Building excitement about the forthcoming experience.
- Attaching guests to the cable and perform essential safety check every time before anyone zips.
- Zipping to next landing point demonstrating proper zipping techniques.
- Assisting with the landing of each participant, insuring their safety on every approach.
- Responsible for all gear safety and maintenance, including but not limited to washing, cleaning, sanitizing, and preparing the equipment.
- Perform all other duties assigned by supervisor or manager
Desired Candidate Profile
Preferred Educational Qualifications And Professional Certifications
- Mandatory IRATA Level 1 certification
- High school or equivalent
- Strong English communication skills
Experience
- A minimum of 5 years of relevant experience
Company Industry
Department / Functional Area
Keywords
- Rope Access Technician
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Shamal Holding
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.