RWRSA - Cluster Accounts Receivable Supervisor Rosewood Hotels and Resorts

The Cluster Accounts Receivable Supervisor oversees day-to-day accounts receivable operations across Rosewood Red Sea and Rosewood AMAALA. This role ensures accurate and timely billing, disciplined follow-up on outstanding balances, and full compliance with Rosewood financial policies while supporting seamless guest and client experiences within an ultra-luxury environment.

The position plays an important role in pre-opening readiness, operational excellence, and revenue protection across both properties.

Key Responsibilities:

• Supervise daily AR activities including invoicing, postings, reconciliations, and collections.

• Ensure accurate and timely billing for guests, corporate accounts, groups, and events.

• Monitor AR aging and proactively follow up on overdue balances.

• Coordinate with Front Office, Sales, Events, F&B, Spa, and Residences teams to resolve billing issues.

• Ensure compliance with approved credit limits and payment terms.

• Maintain accurate AR records, documentation, and audit trails.

• Prepare daily, weekly, and monthly AR and collections reports.

• Support pre-opening AR setup, system testing, and SOP implementation.

• Assist with month-end, year-end closing, and audit requirements.

Qualifications & Experience:

• Bachelor s degree in Accounting, Finance, Commerce, or a related field.

• 3 5 years of experience in Accounts Receivable within hospitality or service industries.

• Luxury hotel or multi-outlet experience preferred.

• Pre-opening experience is an advantage.

• Working knowledge of hotel PMS, POS, and accounting systems.

• Experience in Saudi Arabia or the Middle East preferred.

• Strong attention to detail, follow-up discipline, and professional communication skills.