Sales Account Manager
Stanley Black & Decker
Employer Active
Posted 51 min ago
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Experience
10 - 15 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Main Responsibilities
- Direct customer interaction to influence, guide, and consult customers in securing new orders; deliver Operating Plan (quota).
- Manage complex project-based sales with long sales cycles, particularly within Aerospace & Defense, Oil & Gas and regulated industrial environments.
- Build strong, strategic relationships with key end users and industrial distributors.
- Act as the commercial lead on assigned projects.
- Efficiently handle new business leads; nurture, diagnose, design, and deliver solutions appropriate for specific customer needs.
Distributor Management
- Manage and develop industrial distributors across the Middle East, ensuring alignment with CribMaster strategy and capability to support complex projects.
- Support distributors with program development, training, end-user meetings and customer events.
- Drive opportunity qualification, pipeline development, and execution through distributor channels.
Project & Solution Delivery
- Work directly with end-use customers to design and deliver solutions aligned with technical, operational, and compliance requirements.
- Support the launch of new products and solutions, providing market feedback to Product Management and leadership.
- Participate in trade shows, sales events, customer demos, webinars, and on-site presentations.
Systems & Reporting
- Maintain accurate customer records, opportunities, and forecasts in SalesForce.com.
- Define and maintain a KPI scorecard to report on sales performance, pipeline health, and forecast accuracy.
Secondary Responsibilities
- Supporting, generating and validating quotations and price estimations for projects.
- Identify and resolve missing information or inconsistencies that may impact order or project delivery.
- Maintain strong ownership of assigned accounts to ensure after-sales support, service and technical issues are handled effectively.
- Clearly communicate critical information to internal departments to ensure accurate and timely delivery.
- Follow up on leads and customer requests within defined SLAs.
- Provide support related to sales order entry, billing, subscriptions and customer negotiations when required.
- Support the Technical Support and Installation team with local on-site support when necessary and logistically feasible.
Desired Candidate Profile
Skills & Experience Required + Key Competencies
- Fluent in English; Arabic is a strong plus.
- Minimum 10+ years of experience in complex B2B sales, preferably capital equipment and solution-based selling. Challenger Sales and Solution Selling methodologies are a plus.
- Mandatory experience in Aerospace & Defense, Oil & Gas or similarly regulated industrial environments.
- Proven experience managing long sales cycles and project-based opportunities.
- Strong experience working with industrial distributors and direct end users.
- Demonstrated ability to build and maintain strategic relationships at multiple organizational levels.
- Strong understanding of the sales opportunity development process.
- Engineering, Technical or Economics degree preferred.
- Excellent presentation, communication, and negotiation skills.
- Ability to manage multiple stakeholders and priorities in a fast-paced environment.
- Self-motivated, results-driven and comfortable working independently in the field.
- Strong problem-solving skills and resilience under pressure.
- Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint).
- Experience with CRM systems (SalesForce.com preferred).
Travel
- Willing and able to travel extensively across the Middle East and internationally as required up to 80% of the time.
- Must have and maintain a valid passport and required visas.
- Willing to support customer visits, events and on-site project activities, including overnight stays.
- Full / clean driving license required.
Company Industry
Department / Functional Area
Keywords
- Sales Account Manager
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