Sales Administration & Collections Manager

Segula Technologies

Within the regional finance department, the Sales Administration & Collections Manager ensures complete control of the "Order-to-Cash" cycle. In this capacity, they are responsible for order tracking, invoicing, monitoring outstanding balances, and customer payments.

MAIN MISSIONS

• Sales Cycle Management
• Administration: Order registration, verification of customer solvency and compliance with contractual conditions.
• WIP (Work In Progress) monitoring: Monitor current orders, services not yet invoiced and ensure the rapid transition from "in progress" status to "billable" status.
• Billing: issuing complex invoices, managing billing milestones (down payments, work progress reports, balances) and credit notes.
• Cash Collection and Management
• Monitoring DSO (Days Sales Outstanding): Analyze and track the evolution of the average customer payment period. Implement actions to reduce this period.
• Customer follow-up: Manage preventive and corrective follow-up (phone, email, mail) to minimize payment delays.
• Financial dispute management: Identify the causes of non-payment (pricing errors, administrative disputes) and coordinate the resolution with the sales team.
• Reporting and Analysis
• Aged balance: Weekly analysis of the aged balance and reporting to the finance department.
• Cash flow forecasting: Participate in the development of cash flow forecasts based on the order book.
• Participate in the evolution of the ERP and the implementation of new tools.