Sales Collective Executive A.1 INDUSTRY PLASTIC PRODUCTS L.L.C

Contact customers via phone, email, customer meet and collect outstanding payments. - Maintain detailed and accurate records of all collection activities and customer interactions. - Review account status and resolve billing discrepancies. - Work closely with internal departments (e.g., Sales, Customer Service) to resolve customer issues related to billing or service. - Recommend accounts for escalation, legal action, or write-off as necessary. - Meet individual and team collection targets and KPIs. - Ensure compliance with all company policies, industry regulations, and legal requirements during collection activities. - Provide regular updates and reports to the Collection Supervisor/Manager. - Manage and process insurance claims in a timely and efficient manner. - Maintain records for insured customers, assist with buyer limit requests, and track insured receivables. - Excellent attention to detail, accuracy, and organizational skills. - Ability to work under pressure and meet deadlines.