Sales Coordinator- DBC Operations

Mashreq

Posted on 2 Sep

Experience

2 - 5 Years

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description

- Provide highly technical and analytical support for managing Mashreqbank Customer Contact Sales & Retention.
- To collage, analyze and interpret sales and retention data to provide meaningful information for RBG Senior Management for all Sales & Retention indicators across all channels.
- Provide actionable information on DBC volumes, trends, customer behavior etc.
- To continuously monitor performance indicators and capacity plans in order to achieve optimal performance.
- To integrate and publish Key Performance indicators on an individual and team basis.
- E2E Manage Avaya Auto Dialer (POM) latest technology
- E2E reporting and forecast

Department / Functional Area

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