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Job Description
Roles & Responsibilities
- Assist the sales team with managing schedules, documentation, and follow-ups
- Maintain records such as Enquiry Logbook, Quotations, Orders, Invoices, and Delivery Notes
- Respond to customer queries, share updates, and ensure satisfaction throughout the sales process
- Log and analyse all enquiries (received, quoted, regretted) and support strategic follow-ups with the sales team
- Draft and issue quotations on time, follow up with clients, and negotiate terms aligned with company and customer expectations
- Acknowledge received orders, raise supplier purchase orders, and coordinate with logistics and freight forwarders for timely deliveries
- Ensure timely submission of invoices and actively follow up on pending payments and credit notes
- Coordinate internally with other Kanoo departments to ensure smooth operations and service delivery
- Prepare regular reports including Monthly Sales Reports, Order Status, Stock & Debt Reports, and Business Opportunities
- Monitor ADNOC’s online portal daily for new enquiries and respond promptly
- Use SAP for order processing, tracking, and internal reporting to maintain operational efficiency
Desired Candidate Profile
- Bachelor’s degree in Business Management or Commerce.
- Proven experience in sales support, coordination, or back-office sales operations.
- Proficiency in SAP and Microsoft Office (Excel, Word, PowerPoint).
- Excellent communication and negotiation skills.
- Strong analytical and reporting capabilities.
- Detail-oriented with strong organizational and time management skills.
- Ability to work collaboratively across departments and manage multiple tasks under tight deadlines.
If you are interested in growing your career with one of the most successful and prominent group of companies in the GCC, we encourage you to apply for the role. Please apply with your updated CV.
Kanoo Group. Many Opportunities. One Address
Employment Type
- Full Time
Company Industry
- Oil & Gas: Refining, Storage, Marketing, Distribution
Department / Functional Area
- Administration
Keywords
- Customer Service
- Sales Support Specialist
- Sales Coordination
- Reporting
- SAP
- Quotation Preparation
- Document Management
- Follow-Ups
- Purchase Order
- PPE
- Industrial Consumables
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Kanoo Group LLC
The Kanoo Group is one of the largest independent, family-owned business conglomerates in the Gulf region, with a legacy spanning over 130 years of pioneering progress. The Group operates across some of the world’s most dynamic industries including shipping, logistics, travel, freight services, machinery and rentals, oil and gas, energy, cranes, capital services, real estate, engineering, specialty chemicals, steel reinforcement, exhibition services, and a range of retail and commercial ventures. The Kanoo Group maintains a significant presence across the GCC, including Saudi Arabia, Bahrain, the UAE, Oman, and Qatar, and is recognized as one of the region’s most diversified and esteemed enterprises. The Kanoo Group has unremittingly grown its realm of businesses across industries throughout the Middle East.
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