Sales Coordinator

IHG Hotels & Resorts

Job Title
Sales Coordinator voco Dubai Dubai, UAE
Job Description
Sales Coordinator voco Dubai Dubai, UAE

Role Summary
IHG Hotels & Resorts is looking for a motivated Sales Coordinator to join voco Dubai. In this role, you will provide administrative and secretarial support to the Director of Sales and Marketing as well as the wider sales team. You will play a key role in ensuring smooth departmental operations, maintaining confidentiality, and supporting event and group requests. This position is well-suited for individuals with strong organizational skills and an interest in sales and hospitality administration.

Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Administrative / Clerical
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time

What You ll Do

* Provide secretarial and administrative support to the Director of Sales and Marketing and the sales team
* Maintain appointment diaries, correspondence, and confidential records
* Set up and manage filing systems, trace files, and ensure sales deadlines are met
* Assist with Opera S&C standards, including handling group and banquet requests before liaising with the Events Team
* Generate Banquet Event Orders (BEO), GIS/GEO, and share documentation with relevant departments
* Support the sales department in maintaining systems such as Opera, Marsha, and DTCM approvals
* Prepare daily activity logs, weekly summaries, and monthly reports as required
* Provide administrative cover in the absence of the Executive Secretary
* Contribute to enhancing departmental efficiency by implementing improved administrative systems

Ideal Profile

* High school diploma with at least 6 months of experience in sales, marketing, front desk, or guest services
* OR a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field with no prior work experience required
* Strong organizational and multitasking skills with attention to detail
* Familiarity with hospitality sales systems such as Opera and Marsha preferred
* Ability to maintain confidentiality and handle sensitive information
* Strong written and verbal communication skills in English
* Proactive, adaptable, and able to support multiple departments when needed