Sales Executive

Accor Group

Key Responsibilities

• Deliver professional, friendly, and engaging service to all clients and partners
• Adapt to peak business periods with flexibility in working hours
• Submit weekly sales activity reports for the leisure segment to the Director of Sales
• Ensure prompt, courteous communication with internal and external stakeholders
• Achieve monthly, quarterly, and annual sales targets in line with business goals
• Establish sales parameters, prepare quotations, negotiate pricing, and confirm agreements through written contracts
• Represent the hotel at tradeshows, conventions, and promotional events
• Maintain accurate records of accounts, contacts, activities, and business details in designated software systems
• Coordinate with operational departments to ensure contract details are delivered and guest expectations are exceeded
• Apply hotel selling strategies and maximize revenue opportunities in all negotiations
• Maintain strong client relationships and stay updated on account developments and business trends
• Prepare weekly, monthly, quarterly, and annual performance reports
• Balance administrative needs with client-facing responsibilities
• Follow departmental procedures and maintain accurate database information within the property management system
• Comply with safety guidelines and operational standards
• Perform additional duties as assigned

Skills Set

• Leisure segment sales and business development
• Contract negotiation and pricing
• Account management and CRM updates
• Sales reporting and forecasting
• Trade show and event participation
• Relationship building and client retention
• Presentation and communication skills
• Time management and prioritization
• Cross-department coordination
• Property management system (PMS) proficiency