Sales Manager Mandarin Oriental Hotel Group

Drives and manages accounts production by excellent account management

• Maintains strong relationships with the existing client base and improve loyalty
• Proactively prospects new business and brings it to a close generating new revenue streams for the property, and meeting property sales strategy
• Proactively follows up on quotations and actively engages with clients to maximize conversion of business
• Autonomously arranges external sales appointments / sales trips, site inspections and fam trips when appropriate and relevant for every segment
• Inputs activity on the Hotel s database, ensuring time efficiency and data accuracy
• Determines the accounts' needs, Hotel's objectives, and marketing activities of each assigned market/account
• Continuously communicates the benefits of the Hotel to clients and showcase our Resort
• Meets the objectives as set forth by the Director of Sales & the Director of Marketing & Commerce
• Be accountable for all targets and goals set for area of responsibilities
• Attends departmental and hotels meetings when requested by the DOS
• Develops marketing intelligence, new products ideas, competition activities, new customer trends and performance
• Supports the company s philosophy and culture by upholding our Values and the Legendary Quality Experiences standards, ensuring Guest satisfaction and contributing to the achievement of our Vision and Mission.